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SHIPPING INFORMATION

We always aim to post all orders within 7 days of the order, however sometimes we can dispatch them sooner. You will receive a message and email confirming the order has been dispatched. If you need something urgently, please email us Hello@moonlightstitches.co.ukand we will always aim to meet your request where possible.

CUSTOMS & IMPORT TAX

If you live outside of the UK, you as the buyer are responsible for any customs and import tax that may be charged on arrival. Charges vary from country to country so it’s impossible to say how much it might be.

We are not responsible for any delays at customs.

DELIVERY PRICES

We offer FREE SHIPPING for any orders over £25, any orders up to that price have a flat rate of £3.50 delivery cost.

EUROPE

We offer FREE SHIPPING for any orders over €150. For any orders under €150, delivery is calculated at check out.

USA/CANADA/AUSTRALIA

We offer FREE SHIPPING for any orders over $150. For any orders under $150, delivery is calculated at check out.

RETURNS

If your purchase is damaged please email us at hello@moonlightstitches.co.uk in the first instance and we will endeavour to rectify the issue.

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